What to Do When Your Device Gets Wet: How to Prevent Water Damage

Whether your phone took an accidental dip in the pool, or you spilled coffee on your laptop, acting quickly can make all the difference in saving your device. Here’s a step-by-step guide on what to do as soon as water damage occurs:

1. Power Off Immediately

The first and most crucial step is to turn off your device as quickly as possible. Water and electronics don’t mix, and any electricity running through the device could cause short circuits and further damage. Don’t wait to see if the device is still working—power it down to prevent any internal harm.

2. Don’t Try to Charge It

It can be tempting to see if your device is still working by plugging it in, but this is a big mistake. Charging your device while it’s still wet could lead to electrical damage or even a fire hazard. Wait until a technician has inspected it before attempting to charge it again.

3. Remove Accessories and External Parts

If possible, remove any external components like cases, SIM cards, memory cards, and any connected accessories. These can trap water against your device, increasing the risk of damage. Also, disconnect any charging cables or headphones as soon as possible.

4. Dry the Exterior Gently

Use a soft cloth or paper towel to gently pat down the exterior of the device to remove excess water. Avoid rubbing, as this can push water into the internal components. Be sure to pay special attention to areas like charging ports, headphone jacks, and speakers where water might accumulate.

5. Avoid Heat and Air Drying

A common myth is that you can dry your device using a hairdryer or leaving it in direct sunlight. This can actually cause more damage by overheating the device and warping its delicate components. Instead, allow the device to air dry in a cool, dry place away from heat.

6. Skip the Rice Trick

While putting your device in rice is a widely shared tip, it’s not the most effective method. Rice can absorb moisture, but it can also leave behind dust and particles that can get inside your device. Instead, use silica gel packets or a dedicated drying agent if you have them on hand.

7. Bring It to a Professional Immediately

Even if your device appears to be working, water damage can cause long-term problems that may not show up right away. Corrosion can occur over time, leading to issues like short circuits and degraded performance. The best course of action is to take your device to a professional repair shop as soon as possible.

Water damage doesn’t have to be the end of your device, but the sooner you act, the better the chances of recovery. Follow these steps to minimize damage, and bring your device to The Device Lab for professional care. We’re equipped to handle water damage and get your device back in working order as quickly as possible!